Common Questions We Get Asked (FAQ's)

• How can I keep my appliances in top condition to avoid frequent repairs?

  Regular maintenance is key to keeping your appliances running smoothly. For example, it’s a good idea to clean your dryer annually to minimize the risk of lint fires. Refrigerators also benefit from yearly cleaning of the condenser coil to ensure optimal cooling performance.

• What could be causing unusual noises from my refrigerator?

  Refrigerators typically produce normal operational sounds like the hum of the compressor or the fan running. However, if the noise is unusually loud, it might indicate a problem, such as a malfunctioning fan or ice buildup on the evaporator.

• How frequently should I change the water filter in my refrigerator?

  It’s recommended to replace the water filter every year or whenever your refrigerator signals that it’s time for a replacement. After installing a new filter, it’s advisable to flush out about a gallon of water to ensure the system is clean.

• What could cause water to collect at the bottom of my refrigerator?

  Water accumulation at the bottom of your fridge or freezer is often due to a clogged drain tube, or it could be the result of a cracked water line or faulty water valve.

• Why is my oven taking longer than usual to heat up?

  A slow-heating oven might be the result of a worn or faulty igniter. For electric ovens, a malfunctioning heating element could also be the cause.

• My stovetop burner sparks but doesn't ignite. What could be the problem?

  This issue is commonly caused by a dirty or clogged burner orifice. Another potential culprit could be a cracked spark igniter.

• Why does my oven emit a gas smell when in use?

  A gas odor during oven operation might suggest that the bake or broil igniter is worn out, leading to delayed ignition. It’s advisable to contact a professional for service.

• My dishwasher won’t turn on. What should I check?

  First, ensure that the light switch above the counter or under the sink is in the ON position. Also, verify that the circuit breaker hasn’t tripped.

• Why is there water sitting at the bottom of my dishwasher, and it’s not finishing the cycle?

  This problem may be due to a clogged drain pump filter or a malfunctioning drain pump.

• What might cause my dishwasher to leak water while running?

  A leaking dishwasher could be due to a worn door seal, a faulty water valve, a damaged water line, or a cracked drain hose.

• My garbage disposal is buzzing but not starting. What should I do?

  Most disposals have a reset button located at the bottom, along with a tool to help loosen any debris stuck inside.

• Can you install a disposal if I purchase my own?

  Yes, we can definitely handle the installation for you.

• Why does my dryer take too long to dry clothes, requiring two cycles for a single load?

  This is often caused by a clogged lint screen or vent line, which restricts airflow and reduces the dryer’s efficiency.

• What could be causing my dryer to make a loud squeaking noise when in use?

  The noise might be due to several factors, depending on your dryer’s model. It could be a worn belt, failing rollers, an idler pulley issue, or a bad drum bearing.

• My dryer won't start and just makes a buzzing sound. What might be the issue?

  A buzzing sound could indicate a jammed blower wheel, possibly caused by a piece of clothing stuck in the lint screen housing, or it might be a sign of a bad motor.

• My washer isn’t draining water. What could be the cause?

  The issue could vary based on your washer’s brand. Possible causes include a broken lid switch or lid lock, a clogged or damaged drain pump, or a broken belt.

• The door gasket on my front-load washer is moldy. Can it be replaced?

  Yes, the door gasket, also known as a bellow or door boot, can be replaced to prevent mold buildup and ensure a proper seal.

• No water is entering my washer. What should I check?

  First, confirm that the water valve connected to the washer is turned on. The problem might also stem from a faulty water valve, pressure switch, or lid switch.